Terms of Service

Overview

This website is operated by Brillhart. Throughout the site, the terms “we”, “us” and “our” refer to Brillhart. Brillhart offers this website, including all information, tools and services available from this site, to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including the additional terms, conditions and policies referenced here and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access the website or use any services.

Any new features or tools added to the store are also subject to these Terms. You can review the current version of these Terms at any time on this page.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Where these Terms say otherwise, they apply only to the extent permitted by law. See our Refunds & Returns policy for how we handle returns and faulty items.

1. Online store terms

By agreeing to these Terms, you confirm that you are at least 18 years old, or that you are at least 18 and have given consent for any of your minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, break any laws in your jurisdiction (including copyright laws).

You must not transmit any worms, viruses or code of a destructive nature.

A breach of any of these Terms will result in the immediate termination of your use of the Service.

2. General conditions

We may refuse service to anyone for any lawful reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings in these Terms are for convenience only and do not limit or affect them.

3. Accuracy, completeness and timeliness of information

We aim to keep the information on this site accurate, complete and current, but we are not responsible if it is not. The material on this site is provided for general information only and should not be relied on as the sole basis for making decisions without consulting more accurate, complete or timely sources. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We may change the contents of this site at any time, but we have no obligation to update any information on it.

4. Changes to the Service and prices

Prices for our products may change without notice. Price changes do not affect orders we have already accepted.

We may change or discontinue the Service (or any part or content of it) at any time without notice.

To the extent permitted by law, we are not liable to you or any third party for any change, price change, suspension or discontinuance of the Service.

5. Products

Some products may be available only online through the website. These products may have limited quantities and can be returned or exchanged in line with our Refunds & Returns policy.

We make every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your screen’s display of any colour will be accurate.

We may limit the sale of our products to any person, geographic region or jurisdiction, on a case-by-case basis, and may limit the quantities of any products we offer. Product descriptions and prices may change at any time without notice. We may discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

6. Accuracy of billing and account information

We may refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we will try to notify you using the email address, billing address or phone number provided with the order, and we will refund any amount you have paid for the cancelled items. We may limit or prohibit orders that, in our judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information, including your email address and card details, so that we can complete your transactions and contact you as needed.

7. Optional tools

We may give you access to third-party tools that we do not monitor or control. To the extent permitted by law, we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without endorsement, and we have no liability arising from your use of them.

Any use of optional tools offered through the site is at your own risk and discretion, and you should make sure you are familiar with and approve of the terms on which the relevant third-party provider offers them.

We may also offer new services and/or features through the website in future. These are also subject to these Terms.

8. Third-party links

Some content, products and services available through our Service may include materials from third parties.

Third-party links on this site may take you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third-party materials, websites, products or services.

To the extent permitted by law, we are not liable for any harm or damage related to the purchase or use of goods, services, resources or content, or any other transaction made in connection with any third-party website. Please review the third party’s policies carefully before you engage in any transaction. Complaints, claims, concerns or questions about third-party products should be directed to the third party.

9. Comments, feedback and other submissions

If, at our request, you send us specific submissions (for example, competition entries), or without our request you send us creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (together, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments you send us. We have no obligation to keep comments confidential, to pay compensation for comments, or to respond to them.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that infringes any party’s intellectual property or these Terms.

You agree that your comments will not infringe the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights, and will not contain defamatory or otherwise unlawful, abusive or obscene material, or any computer virus or other malware. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for any comments you make and their accuracy.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, inaccuracies and omissions

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We may correct any errors, inaccuracies or omissions, and change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order). If we cancel an order for this reason, we will refund any amount you have paid for it.

We have no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law.

12. Prohibited uses

In addition to the other prohibitions in these Terms, you may not use the site or its content: (a) for any unlawful purpose; (b) to ask others to perform or take part in any unlawful acts; (c) to break any international, federal, state or local laws or regulations; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that may affect the Service, any related website, other websites or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or get around the security features of the Service, any related website, other websites or the internet. We may end your use of the Service or any related website for breaching any of these prohibited uses.

13. Disclaimer of warranties and limitation of liability

This section is subject to the Australian Consumer Law section above and applies only to the extent permitted by law.

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free, or that the results obtained from using the Service will be accurate or reliable. We may remove the Service for periods of time or cancel it at any time, without notice to you.

Except as expressly stated by us or required by law, the Service and all products and services delivered to you through it are provided “as is” and “as available”, without any representations, warranties or conditions of any kind.

To the extent permitted by law, Brillhart, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors are not liable for any indirect, incidental, special or consequential loss or damage of any kind, including lost profits, lost revenue, lost savings or loss of data, arising from your use of the Service or any products bought through it. Where our liability for a failure to comply with a consumer guarantee cannot be excluded but can be limited, our liability is limited, at our option, to replacing or repairing the goods, supplying equivalent goods, or paying the cost of replacing or repairing the goods.

14. Indemnity

To the extent permitted by law, you agree to indemnify Brillhart and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees against any claim or demand, including reasonable legal costs, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your breach of any law or the rights of a third party.

15. Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the unenforceable part will be treated as removed from these Terms. This does not affect the validity and enforceability of the remaining provisions.

16. Termination

The obligations and liabilities of the parties incurred before the termination date survive the termination of this agreement.

These Terms are effective unless and until terminated by you or us. You may terminate them at any time by telling us that you no longer wish to use our Services, or by ceasing to use our site.

If you fail, or we reasonably suspect that you have failed, to comply with any of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part of them).

17. Entire agreement

If we do not exercise or enforce any right or provision of these Terms, that does not waive the right or provision.

These Terms and any policies or operating rules posted by us on this site or in relation to the Service are the entire agreement between you and us, govern your use of the Service, and replace any prior agreements, communications and proposals between you and us, whether oral or written (including any prior versions of these Terms).

Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

18. Governing law

These Terms and any separate agreements under which we provide you Services are governed by the laws of Australia.

19. Changes to these Terms

You can review the current version of these Terms at any time on this page. We may update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of our website or the Service after changes are posted means you accept those changes.

20. Contact information

Questions about these Terms should be sent to us at hello@brillhart.com.au.

Last updated: 26 October 2026